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Returns & Refund Policy
At Sri Aruna Metals, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- Products can be returned within 7 days of delivery.
- The item must be unused, in original condition, and in its original packaging.
- Items such as customized vessels or made-to-order appliances are not eligible for return unless defective or damaged.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5–7 business days via the original payment method.
Exchanges
- We replace items if they are defective or damaged. If you need an exchange, contact us with your order details and a photo of the product.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the product is defective or wrongly delivered.
Contact for Returns
📞 +91 94433 25975
📧 info@sriarunametals.in